What Does the Revocation of Japan Post's Business License Mean? The Impact of the Yu-Pack Suspension and Countermeasures

In June 2025, it was reported that the Ministry of Land, Infrastructure, Transport and Tourism had decided to revoke Japan Post’s business license for part of its motor freight transport operations.

It is expected that procedures for formal disciplinary action will proceed in the future.

This decision follows the discovery of a series of serious safety management deficiencies, including drivers departing without attending pre-shift roll calls and driving under the influence of alcohol.

An audit conducted by the Kanto Regional Transport Bureau confirmed egregious violations that far exceeded the government’s disciplinary standards, and numerous similar issues have been reported across the country.

It is estimated that approximately 2,500 vehicles will be subject to the sanctions, raising concerns about serious disruptions to mail and parcel delivery services.

Japan Post has been found to have committed serious safety management violations, such as departing without conducting pre-trip roll calls.

In April 2025 alone, 20 cases of misconduct were uncovered at 10 branches nationwide, and alcohol was detected in 19 of those cases.

Such violations contravene the "Safety Regulations for Freight Motor Transport Operations,"

and constitute a failure to fulfill the obligation to verify drivers’ health and sobriety.

The Ministry of Land, Infrastructure, Transport and Tourism views this situation with grave concern and has indicated a policy of imposing severe penalties on Japan Post, including the partial revocation of its business license.

Depending on the outcome of future proceedings, a formal penalty may be issued.

Such measures against a major corporation are extremely rare; in the past, the most severe penalty imposed on small and medium-sized transport companies was a "suspension of operations."

Of particular concern was the fact that operations continued even after alcohol was detected.

This was not viewed as a mere mistake, but rather as a systemic lack of safety awareness.

The investigation covers approximately 2,500 vehicles, and audits are expected to extend to the red light trucks used by post offices in the future.

Amid concerns that the impact may spread, the Ministry of Land, Infrastructure, Transport and Tourism has clearly stated its stance that “even major companies are no exception.”

The revocation of Japan Post’s business license is not merely an issue affecting a single company.

There are concerns that if the logistics operations of this company, which provides services nationwide, are disrupted, it will have a direct impact on our daily lives and businesses.

Impact on Households

If Yu-Pack deliveries are delayed or suspended, it could cause problems in the following situations:

・Online orders not arriving or being delayed

　This will have a particularly significant impact on gifts with "specified delivery dates," such as those for Father’s Day or birthdays.

・Delays in the delivery of medications and subscription products

　If regularly delivered items, such as prescription medications or health supplements, fail to arrive, it could disrupt daily life.

・Difficulty sending documents and contracts

　There is a risk that “documents that can only be handled by mail”—such as real estate contracts, insurance paperwork, and entrance exam applications—will no longer be able to be sent.

Groups particularly affected

・Residents of rural areas and the elderly: In regions with fewer delivery options compared to urban areas, the suspension of postal services would directly impact daily life infrastructure.

・Online shoppers in general: If items purchased on Amazon, Rakuten, Mercari, etc., are shipped via Yu-Pack, individual notifications or measures to address delays may be necessary.

For e-commerce and mail-order businesses that relied on Japan Post for logistics, this penalty could deal a severe blow, amounting to a virtual suspension of operations.

Anticipated Impact on Operations

・Disruption to Return Processing

　If businesses were handling returns via Yu-Pack, the inability to accept returns will lead to decreased customer satisfaction and an increase in customer complaints.

・Suspension of promotional sample and direct mail shipments

　Delays or suspensions in the shipment of samples, catalogs, flyers, and other materials will result in lost opportunities for campaigns and promotions.

・Disruption due to lack of alternative arrangements

　If you have been relying solely on the post office, you will be overwhelmed by the need to contract with alternative carriers and arrange shipping materials, making it difficult to respond quickly.

・Increased costs for redelivery and customer support

　Arranging alternative carriers and handling discounts or apologies increases the cost per shipment, which can also lead to a decline in profit margins.

Securing Multiple Delivery Options in Advance Is Key

To avoid these risks, it is essential to establish a system that secures multiple delivery routes in advance.

・Combining Yu-Pack, Yamato Transport, and Sagawa Express

・Utilize flat-rate, low-cost services like "Koneko Bin 420 (Yamato)" for small-volume shipments

・Collaborating with external partners like hubbuyer is effective for streamlining overall logistics and diversifying risks

To ensure operations continue even in the event of unforeseen issues, having a “delivery strategy that does not rely on a single carrier” is key to sustainable e-commerce operations.

This severe penalty imposed on Japan Post is not unrelated to online retailers who ship goods purchased from China within Japan.

In particular, many businesses using "hubbuyer" rely heavily on Japan Post for domestic delivery, and there is a risk that their operations could be disrupted.

・Whether or not they “anticipated this” will determine their fate

The key question is: “Did you have a contingency plan in place to switch providers in case of an emergency?”

For example, at a certain apparel e-commerce business utilizing hubbuyer:

・Standard shipping: A combination of Yu-Pack and Yamato Transport

・Mail-type services: Utilizing Nekopos, Koneko-bin 420, Click Post, etc.

If delivery routes are designed with this kind of flexibility, it is likely that the business would not be significantly impacted by recent news regarding Japan Post.

On the other hand, businesses that rely solely on Japan Post would face challenges such as:

・Rearranging shipments

・Negotiating new contracts with alternative carriers

・Customer support

and may face operational disruptions.

・The key to the future lies not just in “shipping,” but in “integrated management of procurement and shipping”

Japan Post handles approximately 30% of all mail nationwide, so any disruption could have far-reaching consequences.

This is precisely why having a partner capable of handling everything from procurement to domestic shipping under one roof is becoming increasingly important.

Like hubbuyer,

・One-stop management of procurement, inspection, storage, and shipping from China

・Flexible logistics hubs capable of handling multiple carriers

you can build an e-commerce operation that remains resilient even in the face of sudden logistics disruptions.

The severe penalties imposed on Japan Post serve as a stark reminder of how crucial it is for companies to maintain rigorous safety management.

At the same time, it has highlighted the risks of relying on a single delivery company, serving as a major lesson for businesses involved in e-commerce and logistics.

For online retailers in particular, it will become increasingly important to take the following precautions going forward:

・Utilizing multiple carriers, such as Yamato Transport, Sagawa Express, and regional delivery companies

・Introducing small-package delivery services suitable for returns and sample shipments (e.g., Koneko Bin 420)

・Securing external partners capable of handling the entire process from “procurement to shipping,” not just “delivery”

For example, partnering with a provider like hubbuyer—which offers an integrated system covering procurement, inspection, and domestic shipping—enables flexible responses even during unexpected disruptions.

Since logistics disruptions are likely to occur in various forms in the future, it is crucial to establish a system that prevents “stops” and “delays” in advance, rather than “panicking after a problem arises.”

Now is the time to review your company’s logistics system.

Establishing a system that handles everything from procurement to shipping in a seamless, end-to-end manner will directly contribute to stable business operations in the future.